Privacy

Privacy Policy

Last Updated: 25/11/2024

Welcome to Ashram Sarthi! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information of all actors involved, including Ashrams, Staff, and Residents.

Information We Collect

1. Ashrams

  • We collect organizational details (e.g., Ashram name, address) when ashrams opt for our services.
  • Contact details of authorized representatives may be stored for communication purposes.

2. Staff

  • For staff using the mobile or web application, we collect:
    • Phone Number: Used for authentication and communication.
    • Email Address: Used for authentication and notifications.
    • Password: Used for account security. Passwords are stored in encrypted form.

3. Residents

  • Although residents do not use our service directly, we store the following information:
    • Name
    • Age
    • Photograph (Face): Used for facial recognition and attendance.
    • Medical Records: Used for internal tracking and care management.

How We Use Your Information

  • Ashrams: Organizational information is used to facilitate service delivery and ongoing support.
  • Staff: Contact details are used for authentication, notifications, and necessary communication.
  • Residents: Resident data is primarily used for attendance marking, medical record management, and public identification (limited to Name, Age, and Photograph).

Publicly Available Information

To help reunite residents with their families, Name, Age, and Photograph of residents are displayed publicly. Medical Records are strictly confidential and are not shared publicly.

Data Sharing and Security

  • We do not share any information with third-party services or organizations.
  • All stored data is encrypted and protected by industry-standard security measures to prevent unauthorized access.

Your Responsibilities

  • Ashrams and Staff: Ensure that only authorized personnel access and use the application to protect sensitive resident data.
  • Residents: While residents do not interact directly with our platform, their data is stored with the utmost care and used only for its intended purpose.

Data Retention

We retain your data as long as it is necessary to provide our services. If an ashram discontinues our service, we will work with them to manage or delete data as per their requirements.

Your Rights

  • Ashrams and staff have the right to:
    • Access and update their personal and organizational data.
    • Request data deletion or account deactivation.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@ashramsarthi.com

By using Ashram Sarthi, you agree to this Privacy Policy. Thank you for trusting us to serve your needs while protecting your privacy.